Effective Date: 02/03/2026
Website: www.lunaticbmx.com

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1. Introduction

[Business Name] (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website or engaging in our coaching services, you agree to the terms of this Privacy Policy.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Date of birth (if required for coaching)

• Parent/guardian details (for riders under 18)

• Billing and payment information

• Emergency contact details

• Training videos or riding footage submitted for coaching

• Health or fitness information relevant to training

• IP address and website usage data

We only collect information that is reasonably necessary for our services.

3. How We Collect Personal Information

We may collect information when you:

• Register for coaching programs

• Purchase a payment plan

• Submit a contact form

• Subscribe to newsletters

• Communicate with us via email, phone, or social media

• Upload videos for coaching feedback

• Interact with our website (via cookies and analytics tools)

4. How We Use Your Information

We may use your personal information to:

• Provide coaching services

• Develop personalised training and nutrition programs

• Process payments

• Communicate with you

• Provide competition preparation guidance

• Improve our website and services

• Send updates, marketing, or promotional material (you can opt out at any time)

• Ensure rider safety and wellbeing

We will not use your information for purposes unrelated to our services without your consent.

5. Payment Information

Payments are processed through secure third-party providers Stripe. We do not store full credit card details on our servers.

6. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose your information to:

• Payment processing providers

• IT service providers

• Legal or regulatory authorities if required by law

• Medical professionals in the event of an emergency (where relevant)

7. Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online transmission is 100% secure. By using our services, you acknowledge this risk.

8. Cookies & Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

• Analyse website traffic

• Improve user experience

• Monitor performance

You can disable cookies through your browser settings.

9. Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate.

To do so, please contact us at:

Email: admin@lunaticbmx.com

10. Marketing Communications

We may send promotional emails or updates about coaching programs and events.

You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

11. Children’s Privacy

For riders under the age of 18, we require consent from a parent or legal guardian before collecting personal information or providing coaching services.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Lunatic BMX
Email: admin@lunaticbmx.com
Website: www.lunaticbmx.com